l89 baji Privacy Policy

l89 baji is an online gaming and betting platform that provides services to users in Bangladesh. This Privacy Policy ("Policy") explains how we handle the personal information of users of our website, mobile application, and related services ("Platform").

By registering on or continuing to use this Platform, you consent to the terms of this Policy. This Policy is an integral part of our Terms and Conditions and both documents should be read together.

This Policy applies to all individuals residing in Bangladesh who use the l89 baji Platform. This Platform is not intended for anyone under the age of 21 — we strictly enforce the 21+ age requirement.

l89 baji may collect the following categories of information:

We collect information in the following ways:

• Registration Form: Information you provide when creating an account.
• Identity Verification Process: Copies of identity documents or other documents in line with KYC (Know Your Customer) requirements.
• Automated Collection: Information about your activity on the Platform collected using cookies, web beacons, and similar technologies.
• Transaction Processing: Information received from payment providers when you make a deposit or withdrawal.
• Support Communication: Information provided through our 24/7 support channels.

l89 baji uses the collected information for the following purposes:

l89 baji does not sell your personal information. However, information may be shared with third parties on a limited basis in the following circumstances:

• Payment Providers: Information necessary to verify and complete transactions with bKash, Nagad, Rocket, and bank transfer service providers.
• Technology Providers: Software and infrastructure providers required to operate the Platform, who operate under strict confidentiality agreements.
• Legal Obligations: Disclosure of information in response to a valid request from a legal authority or a court order.
• Fraud Prevention: Sharing with relevant agencies to assist in investigating fraudulent activity.

Under no circumstances is your information sold or transferred to advertisers or unrelated third parties.

The l89 baji Platform uses cookies and similar tracking technologies. Cookies are small data files stored on your device that help improve the Platform's functionality.

You can manage cookies from your browser settings at any time, but disabling certain cookies may cause some Platform features to stop working.

l89 baji retains your information only for as long as necessary. The following factors are considered when determining the retention period:

• All personal and transaction information is retained for as long as your account remains active.
• After an account is closed or deleted, financial transaction records may be kept for a specified period to meet legal obligations.
• Information needed for fraud prevention or dispute resolution may be retained for a longer period.
• Once no longer needed, information is securely deleted or anonymised.

You have the following rights regarding your personal information:

To exercise these rights, contact our support team via live chat or email. You can also visit our FAQ page for detailed answers to any questions.

l89 baji uses industry-standard security technologies to protect your information. Our security framework includes:

• SSL Encryption: All data transfers are encrypted using SSL technology, keeping your sensitive information secure during transmission.
• Two-Factor Authentication (2FA): OTP-based verification is available to protect your account.
• Encrypted Database: Stored information is kept in an encrypted format.
• Regular Security Audits: Regular reviews are conducted to identify security vulnerabilities on the Platform.
• Access Controls: Only authorised personnel can access specific information.

However, no data transfer over the internet is entirely risk-free. You are also responsible for keeping your password confidential and staying alert to your account security.

l89 baji strictly enforces its 21+ age policy. We do not knowingly collect any information from anyone under the age of 21.

An age verification process is followed at the time of registration. If a user is found to be under 21, their account will be closed immediately and any collected information will be deleted.

If you believe a minor in your family has accessed our Platform, please contact our support team immediately.

l89 baji reserves the right to update this Privacy Policy when necessary. If any significant changes are made, we will notify you in the following ways:

• A notice will be displayed on the Platform.
• You will be informed of the update by email to your registered address.
• The "Last Updated" date at the top of this page will change.

Continued use of the Platform after a change will be taken as your acceptance of the updated policy. We therefore recommend reading this page regularly.

If you have any questions, requests, or complaints about this Privacy Policy, please contact the l89 baji support team. We are available in both Bangla and English, seven days a week, 24 hours a day.

We are committed to responding promptly to privacy-related requests. To learn more about us, visit our About Us page.